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United Airlines: It’s time to fly… maybe.

public relations 2 Comments

A not so funny thing happened on the way to South by Southwest Interactive (SXSW) on Friday.  Per usual, I mostly packed the night before, mentally envisioning what I’d need as I prepared to hit the road for seven days of travel to Austin, NYC and ultimately Seattle this week. 

United Airlines online check-in: Avoid at your own perilFirst stop, Austin, Texas.  After a little time with my family in the morning, I left the house around 10 AM for my 12:25 PM United flight out of Dulles direct to Austin.  Got to the airport with plenty of time to spare, checked my bag at the United ticket counter, printed out my boarding pass, went through security and rode the “mobile lounge people mover” (would love to see these things in a Hollywood action film chase scene someday) to my gate.  I was all set, so I thought.  

Upon closer look, I noted that “PASSENGER MANAGEMENT CARD” was printed along the top of what I thought was my boarding pass.  This should’ve been my first clue that something was wrong, but I dismissed it as United’s feeble attempt at futuristic aeronautical nomenclature.  At the gate, I struck up a conversation with Andrew who was also headed to SXSW and had the same note on his card.

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Living Online in Cincinnati…

Campaign 2008, public relations, White House 2 Comments

PRSA CincinnatiNo doubt, this is how newsman Les Nessman and Dr. Johnny Fever would be singing the WKRP theme song today in our converged digital world.

After snow and ice forced a cancellation last week, I head to Ohio tomorrow to speak at the rescheduled luncheon sponsored by PRSA Cincinnati and Business Wire to discuss the changing influence of communications in the digital age.  In addition, we’ll take a look at the Internet’s affect on the American political process – both on the campaign trail and in the halls of government.

As a bonus, I will answer all questions about the current race for the White House and promise to accurately predict the winner of Ohio’s primary election on March 4. 

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